Privacy Policy

Last Updated: April 4, 2023

Welcome to Rédiger Writing website. This website provides an AI powered tool to assist our customers in writing copy. Rédiger is operated by Qianyan, Ltd.. This Privacy Policy is designed to help you understand how we collect, use, and share your personal information and to help you understand and exercise your privacy rights.

Here are some important definitions to help you understand our terms and this Privacy Policy:


  • QianYan, Ltd., and our relevant affiliates are referred to as “ we,” “us,” and “our.”


  • Our public websites, including http://www.rediger.ai are referred to as the “Website.”


  • Our online software-as-service platform including any related APIs provided by us, together with all related mobile and desktop applications are collectively referred to as the “Services.”


  • Content submitted, posted or modified by users in the Service is organized into separated sections that are referred to as “Workspaces.”


  • Any website or any social network website through which a User can log in or create an account to use the Service are referred to as the “Third-party Social Media Service.”


1. Information we collect

We collect information when you provide it to us, when you use our Website or Services, and when other sources provide it to us, as further described below.


A. Information You Provide to Us


Account Creation: When you use a third-party social media service to log in our website, we collect information such as your nickname, email address and your social media profile photo.


Your Communications with Us: We collect information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.


Content you submit: We collect the content you submit to the Services. This includes your documents and any communications with us. Our platform uses end-to-end encryption technology to protect your documents. No one, including our company's employees, can decrypt and view them except for you.


Payment Information: When you start a purchase, you will need to provide payment information (e.g., financial account details, shipping information) to process your purchase. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services. Payment information is stored and processed by our payment providers on our behalf.


B. Information Collected Automatically


Automatic Data Collection: We keep track of certain information about you when you visit and interact with our Website or Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred general location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Website or Services, information about the links you click, information about how you interact with the Website or Services, including the frequency and duration of your activities, and other information about how you use the Website or Services. Information we collect may be associated with accounts and other devices.

Cookies, Pixel Tags/Web Beacons, and Analytics Information: We, as well as third parties that provide content, or other functionality on the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Website or Services. Technologies are essentially small data files placed on your devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services. For more information regarding these Technologies, please see our Cookie Notice.


C. Information from Other Sources


We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Website or Services through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.


2. How we use your information

We use your information for a variety of business purposes, including to:


Provide the Services or Requested Information, such as:


  • Fulfilling our contract with you;

  • Identifying and communicating with you, including providing newsletters and marketing materials;

  • Managing your information;

  • Processing your payments (which are processed and stored by our third-party payment processors on our behalf) and otherwise servicing your purchase orders;

  • Responding to questions, comments, and other requests;

  • Providing access to certain areas, functionalities, and features of our Services; and

  • Answering requests for customer or technical support.

Serve Administrative and Communication Purposes, such as:


  • Pursuing legitimate interests, such as research and development (including marketing research), network and information security, and fraud prevention;

  • Measuring interest and engagement in our Services, including analyzing your usage of the Services;

  • Developing new products and services and improving the Services;

  • Ensuring internal quality control and safety;

  • Authenticating and verifying individual identities;

  • Carrying out audits;

  • Communicating with you about your account, activities on our Services and Privacy Policy changes;

  • Preventing and prosecuting potentially prohibited or illegal activities;

  • Enforcing our agreements;

  • Complying with our legal obligations

Marketing of Products and Services: In accordance with applicable legal requirements, we may use your information to tailor and provide you with content and advertisements. If you have any questions about our marketing practices or if you would like to opt out of the use of your information for marketing purposes, you may contact us as set forth below.


Consent: We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.


De-identified and Aggregated Information Use: We may use de-identified and/or aggregated information that can no longer be reasonably linked to you or your device from the information we collect. De-identified and/or aggregated information is not subject to this Privacy Policy, and we may use and disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes.


How We Use Automatic Collection Technologies: Our uses of Technologies fall into the following general categories:


  • Operationally Necessary;

  • Functionality Related.

For more information, please see our Cookie Notice.


Cross-Device Tracking: Your browsing activity may be tracked across different websites and different devices or apps. For example, we may attempt to match your browsing activity on your mobile device with your browsing activity on your laptop. To do this our technology partners may share data, such as your browsing patterns, geo-location and device identifiers, and will match the information of the browser and devices that appear to be used by the same person.


3. Disclosing your information

We may disclose your information to the following categories of third parties:


Service Providers: We may disclose information we collect about you to our third-party service providers. The categories of service providers to whom we entrust your information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested, including Non-Notion Services as that term is defined in the Agreement; (iii) marketing and advertising; (iv) payment and transaction processing; (v) customer service activities; (vi) fraud prevention and user authentication.


Business Partners: At your request, we may provide information to business partners to provide you with a product or service. We may also provide information to business partners with whom we jointly offer products or services.


Affiliates: We may disclose information to our affiliated entities, who are under common ownership and/or control with us.


Advertising Partners: We do not disclose or use your information to advertise any third party’s products or services via the Services. However, as explained in detail in the “Information Collected Automatically” section above, we may disclose your information to third-party advertising partners to market our own Services and grow our Services’ user base, such as to provide targeted marketing about our own Services via third-party services. I Please see the “Your Choices” and “Your Rights” sections below for more information and to opt out.


We may disclose your information to other third parties, in the following circumstances:


Disclosures to Protect Us or Others: We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our, or others’ rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.


Disclosure in the Event of Merger, Sale, or Other Asset Transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.


4. International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, which may have data protection laws that are different from the laws where you live. When we engage in such transfers, we endeavor to safeguard your information consistent with the requirements of applicable laws.


5. Your Choices

General: You may have the right to object to or opt out of certain uses of your information. Where you have consented to the processing of your information for a specific purpose, you may withdraw that consent at any time by contacting us as described below. Even if you opt out, we may still collect and use your information for other purposes that were not based on your consent.

Email Communications: If you receive an email from us and do not want to receive future emails from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.


“Do Not Track”: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications that you do not wish such operators to track certain of your online activities over time and/or across different websites. Like most online services, we do not currently respond to Do Not Track signals. However, as discussed below in the “Your Privacy Rights” section, we do honor legally-recognized browser-based mechanisms (such as the Global Privacy Control designed to signal your opt out choices under certain state laws).


Cookies: You may stop or restrict the placement of Technologies on your device. We provides settings for you to update your preferences in our Services. These settings can be found in the footer of our website. For more information, please see our https://docs.qq.com/doc/DY211b0l3ZnVob21Y?scene=47fc7bf1281ab24e1da05a06q6nlp1.


6. Your Privacy Rights

Depending upon your location and in accordance with applicable laws, you may have the right to:


  • Access information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic information transferred to another party.

  • Request Correction of your information where it is inaccurate or incomplete.

  • Request Deletion of your information, subject to certain exceptions prescribed by law.

  • Request Restriction or Object to Processing of your information.

  • Not be Discriminated Against by us for exercising your privacy rights.

If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws, and in some circumstances may need to deny your request in whole or in party (e.g., if we have a legal obligation to maintain your information for a certain purpose). To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to submit your request via your account. You have the right to submit a request through an authorized agent, but we will require the agent to provide us with your written permission, and we may need to confirm your identity before processing the agent’s request.


Depending on your location of residence, you may have the right to appeal our response to your request. In such circumstances, we will inform you of the right to appeal and the appeal process.


7. Data Retention

We store the information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.


8. Security of your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.


By using the Services or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.


9. Third-Party Websites/Applications

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.


10. Children's Information

Our Services are intended for general audiences and are not directed at children. If we become aware that we have collected data without legally valid parental consent from children under an age where such consent is required, we will take reasonable steps to delete it as soon as possible.


11. Additional Information for CCPA Privacy

If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with the following additional information about: (1) the purpose for which we use each category of “personal information” (as defined in the CCPA) we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) “share” personal information for “cross-context behavioral advertising,” and/or (c) “sell” such personal information. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. Our use of third-party online advertising services, which are described in detail above, may result in the disclosure of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” or "sharing" under the CCPA.


For information about our purposes of use of personal information, see the "Information we collect" section above.


  • Category A: Identifiers.

  • Examples: unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

    Collected: Yes.


  • Category B: Personal information categories listed in the California Customer Records statute.

  • Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

    Collected: No.


  • Category C: Protected classification characteristics under California or federal law.

  • Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

    Collected: No.‍


  • Category D: Commercial information.

  • Examples: Records and history of products or services purchased or considered.

    Collected: Yes.‍


  • Category E: Biometric information.

  • Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

    Collected: No.


  • Category F: Internet or other similar network activity.

  • Examples: Interaction with our Service or advertisement.

    Collected: Yes.


  • Category G: Geolocation data.

  • Examples: Approximate physical location.

    Collected: No.


  • Category H: Sensory data.

  • Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

    Collected: No.


  • Category I: Professional or employment-related information.

  • Examples: Current or past job history or performance evaluations.

    Collected: No.


  • Category J: Non-public education information.

  • Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

    Collected: No.


  • Category K: Inferences drawn from other personal information.

  • Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    Collected: No.


Other CCPA Rights: If we ever offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.


The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.


Please see the “Your Rights” section of our Policy above for information about the additional rights you have with respect to your personal information under California law and how to exercise them.


Retention of Your Personal Information. Please see the “Data Retention” section above.


Shine the Light Disclosure: The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we disclose certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes.


12. Additional Information for GDPR Privacy

If you are located in the European Economic Area or the UK, you have the following rights in this privacy.


A. Legal Basis for Processing Personal Data under GDPR


We may process Personal Data under the following conditions:


  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.

  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.

  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.

  • Viests: Processing Personal Data is necessary in order to protect Your vital tal interinterests or of another natural person.

  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.

  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


B. Your Rights under the GDPR


The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. ‍You have the right under this Privacy Policy, and by law if You are within the EU, to:


  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

  • Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.

  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

C. Exercising of Your GDPR Data Protection Rights


You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.


13. Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect. Contact us: If you have any questions about our privacy practices or this Privacy Policy, please contact us at: http://[email protected].